About the job

Our client in technology industry is looking for Senior Cloud System Administrator for their Istanbul Office. Remote working is available during pandemic.

Key Responsibilities

Daily operations:

·      Manage day-to-day operations of the information systems by monitoring system performance configuration, maintenance, and repair

·      Provide technical expertise for customer projects, manage sizing and configuration requirements of customer projects

·      Solving problems whenever necessary involving vendors, customers, or internal teams. Supporting teams by managing tickets raised for vendors.

·      Managing security roles and system access rights of users in external projects and internal teams

·      Troubleshoot and resolve issues regarding Dynamics 365, Azure and Office 365 services.

·      Apply patches and upgrades to host system firmware and software

·      Managing daily incidents regarding infrastructure, daily client software/hardware service management

·      Setup Office 365 accounts for users, distribution lists and Teams channels for users.

Quality and Reporting:

·      Act as a part of onboarding team, train new team members on system roles/use and ticket management guidelines etc

·      Establish guidelines and methods for the installation and management of computer system components

·      Monitor customer systems, develop automated provisioning workflows, flag problems, manage possible enhancements, intervene when necessary. Report incidents and performance daily, weekly and monthly.

·      Develop procedures to maintain security, protect systems from authorized access, documentation for backup and restoration of systems and data

Requirements

·      Bachelor’s degree in Information Technology, Computer Science or related field

·      Good knowledge of English

·      Extensive experience in Active Directory, Exchange Server, Office 365/Outlook Administration, DevOps, TFS, GIT, Azure and SQL

Competencies:

·      Strong communication skills

·      Strong problem solving skills

·      Having innovation in DNA

·     Effective team player